Privacy Policy

Privacy Policy | Ovista.shop

Effective Date: September 21, 2025

At Ovista.shop, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring it is handled responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website: www.ovista.shop.

1. Information We Collect

We collect information to process your orders, provide support, and improve your shopping experience.

Types of data we may collect:

Personally Identifiable Information:
Name, email address, phone number, billing and shipping addresses.
Payment Information:
Payments are processed securely through trusted third-party providers (e.g., Shopify Payments, PayPal). Ovista.shop does not store credit card or banking details.
Order & Purchase History:
Items purchased, order dates, totals, and preferences.
Technical & Usage Data:
IP address, device type, browser, pages visited, time spent, and referring URLs.

2. How We Use Your Information

We use your information only for purposes directly related to your shopping experience, including:

Processing and fulfilling orders
Sending shipping updates and confirmations
Responding to customer inquiries or support requests
Providing promotional emails or exclusive offers (if you opt in)
Detecting and preventing fraud or unauthorized activity
Analyzing website traffic and improving usability

We never use your data for unrelated purposes without your explicit consent.

3. Sharing of Personal Information

We do not sell or rent your personal data. Information is only shared with trusted third parties when necessary to operate our business:

Shipping providers & couriers – to deliver your orders
Payment gateways – to securely process transactions
Analytics services (e.g., Google Analytics) – to understand visitor behavior
Email platforms – only if you’ve opted into marketing
Legal authorities – if required to comply with laws or regulations

All third-party partners are required to maintain strict confidentiality and security standards.

4. Data Security

We take your data security seriously and protect it with:

SSL encryption across our website
Secure third-party payment gateways
Restricted internal access to customer data
Regular updates and vulnerability monitoring

While we use industry-standard safeguards, no system is completely risk-free. We encourage you to use strong passwords and protect your login details.

5. Your Rights as a U.S. Consumer

You have the right to:

Access the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your data (except for records we must retain by law, e.g., completed transactions)
Opt out of marketing at any time by clicking "unsubscribe" in emails or contacting us directly

Residents of California and certain other states may have additional rights under applicable privacy laws (e.g., CCPA).

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

Enable essential site functions (shopping cart, login, checkout)
Improve performance and analyze visitor behavior
Display personalized ads and promotions through third-party platforms like Google Ads

You can manage or disable cookies in your browser settings. However, some site features may not work properly if cookies are disabled.

7. Children’s Privacy

Ovista.shop does not knowingly collect or store information from children under the age of 13. If we discover such data, it will be deleted immediately.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new “Effective Date.” Please check back periodically to stay informed.